North Walsham Dementia Support Group

North Walsham Dementia Support Group was formed in 2015 after AGE UK Norfolk had worked with local businesses to help make the town dementia friendly.

We are a local group responding to local needs of people who are living with dementia and their carers. We run the Café in partnership with the Salvation Army.
We consult regularly with those who use our services and help them and their carers to access any help and support needed and signpost and refer onto relevant agencies.

About the Cameo (Dementia) Café

The group is a planned, structured group based around an activity (activities) The activities may cover gentle exercise, music, quizzes and any other activity that encourages participation and include opportunities for people to talk to each other and have fun in a safe and welcoming environment. We endeavour to offer a facilitated carers session in a separate room.

The group is for people with dementia and their carer (or family member) or for those who have problems with their memory. If a person is living with dementia is able to come on their own (and requires no personal care or the requirement of a secured environment) they can also attend, as can a carer who is now living on their own.

If there is someone who is worried about a family member or close friend; or has any questions about dementia they might like to attend and obtain information and/or signposting to a service which could help them.

If it is felt that the service we offer is no longer suitable or cannot meet your needs safely, we will talk to you about this and help support you to access a more suitable service.

 

North Walsham Dementia Support Group

Data protection & confidentiality

North Walsham Dementia Support group needs to collect and use basic information about you in order to deliver a safe service to meet your needs. We may also use this information to contact you from time to time to ask you about the service we provide and how we can develop or improve on what we do.

Your information will be kept confidential and will not be used for anything except providing, managing and evaluating services offered to you. Exceptions will only be made where there is genuine concern for the safety and wellbeing of you or others.

Comments & Complaints

We are committed to ensuring that the service we offer you is of the highest quality. If you are unhappy with something about the service, the first course of action is to raise this with one of the volunteers. They may be able to put things right very quickly and simply. However if you don’t feel comfortable doing this, you can make a formal complaint by contacting Doreen Bland (Chair) on 01692 502 708 doreen.bland@salvationarmy.org.uk. Or you can send a letter to Furze Hill Resource Centre, 73 Happisbugh Road, North Walsham, NR28 9HD